{
  "subspecialtyId": "pediatrics",
  "name": "Pediatrics",
  "featured": false,
  "vendors": [
    {
      "vendorId": "epic",
      "name": "Epic",
      "website": "https://www.epic.com",
      "rank": 1,
      "score": 0.835,
      "metrics": {
        "newsVolume": 1,
        "newsRecency": 1,
        "reviewScore": 0.8,
        "socialSentiment": 0.575
      },
      "sentiment": {
        "sentimentScore": 0.15,
        "summary": "Epic is perceived as the dominant EHR vendor in pediatrics and children's hospitals, with recognition for technical capabilities and real-world clinical implementations. However, sentiment is notably mixed due to persistent and vocal criticism regarding user interface design, complexity, and perceived market dominance that limits alternatives. The material includes notable contract wins and positive clinical use cases, but is overshadowed by long-standing complaints about usability and concerns about Epic's market control.",
        "notableThemes": [
          "Persistent UI/UX criticism—described as dated (1990s-era design) and overly complex",
          "Market dominance and limited alternatives for health systems",
          "Successful clinical implementations and real-world value demonstrations",
          "Integration and interoperability challenges for smaller organizations",
          "Strong position in pediatric and children's hospital segments"
        ],
        "mentions": [
          {
            "text": "This is where user-friendliness is a <i>requirement</i>, not a luxury.<p>Anyone who has ever looked at an EHR&#x2F;EPIC screen, can tell you that the 1990s Web called, and wants its tables and frames back.<p>In fact, one doctor I went to, still ran Windows 95 (in 2009), because t",
            "source": "social",
            "origin": "hackernews",
            "url": "https://news.ycombinator.com/item?id=44778259",
            "publishedAt": "2025-08-03T17:44:10Z",
            "sentiment": "negative"
          },
          {
            "text": "Respect for the work, but recommend a pivot to Epic IT integrators as your target customer...<p>(1) Don&#x27;t confuse medical errors with claims errors.  Your claims-amplifying customers don&#x27;t really care about medical errors; they&#x27;re mainly just optimizing their extra",
            "source": "social",
            "origin": "hackernews",
            "url": "https://news.ycombinator.com/item?id=44064956",
            "publishedAt": "2025-05-22T18:12:50Z",
            "sentiment": "negative"
          },
          {
            "text": "Paxton Lawsuit Puts Epic’s Control of Pediatric Health Records Under the Microscope Dark Daily",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMivAFBVV95cUxPdVZOMmRqWWw0SlE3WWlVZUZZQXRndURUYUlVWXBVeVV3UWFCYlY1T2pNX3JMamlKUm5LdThjekNYcVV5LTRoNUZpYUctOUtHRHVGSW9tcFVORUtkVW01SWxhV0hCZkRPYWlyNUVkd1JSX3NEdHl4dU5pU2dLTFhvRWxTM2w2NGxrZGd3RF92bS1nNTdIcUxGWWhSdTliSERkaEo2bUUwbXhabTRUVnFSNDBtZ0tsdW13THU1TA?oc=5",
            "publishedAt": "2026-01-16T08:00:00.000Z",
            "sentiment": "negative"
          },
          {
            "text": "SFDPH in general has been moving in a more corporate&#x2F;consulting-BS direction in last several years, guessing that will accelerate with this individual. Their transition to Epic EHR across the system has heralded a new era of squeaky-clean product&#x2F;project managers who sl",
            "source": "social",
            "origin": "hackernews",
            "url": "https://news.ycombinator.com/item?id=43062985",
            "publishedAt": "2025-02-15T22:22:14Z",
            "sentiment": "negative"
          },
          {
            "text": "Children’s National selects Epic as EHR partner Children's National",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMinAFBVV95cUxOZDR0TzdlWWJLeHNOeWVOWFA5NHVjRVk1SFBnM214YjE0cG9EaGgyRVFvc0xIY2NmQTR1N1FGUFp6VVM2ZFloMzVzdlZtLVhjbWwwQTVMQkR0SWRiblJhNGIyNzg3eFZqSER6LTJDcmZrYWZ1cXVKYlA0TkE3akJhQ2RkWkhvZVBqbEtVajQ3ZmJ2M0cyYnJGcjJTWms?oc=5",
            "publishedAt": "2025-06-24T07:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "A simple #Epic EHR care-gap prompt improved #HepatitisB retention in primary care by integrating monitoring into routine workflows. A scalable example of #DigitalHealth and #HealthInformatics innovation.",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/fritzlabsx.bsky.social/post/3mo4f7a4ujt2v",
            "publishedAt": "2026-06-12T18:39:00.617Z",
            "sentiment": "positive"
          }
        ]
      },
      "signalCount": 35
    },
    {
      "vendorId": "office-practicum",
      "name": "Office Practicum",
      "website": "https://www.officepracticum.com",
      "rank": 2,
      "score": 0.7815,
      "metrics": {
        "newsVolume": 0.7254,
        "newsRecency": 0.6674,
        "reviewScore": 0.82,
        "socialSentiment": 0.86
      },
      "sentiment": {
        "sentimentScore": 0.72,
        "summary": "Office Practicum is perceived positively in the pediatric healthcare technology space, with strong momentum evident through recent executive appointments, strategic AI partnerships, and solid review ratings. The vendor is recognized as a leader in pediatric-specific solutions, though material consists primarily of company announcements and aggregate ratings rather than detailed practitioner feedback.",
        "notableThemes": [
          "AI-driven documentation and clinical innovation capabilities",
          "Pediatric-focused platform and integrations (VaxCare partnership)",
          "Financial investment and leadership stability",
          "High aggregate customer satisfaction (4.1/5)",
          "Market positioning as comprehensive 'whole child' platform"
        ],
        "mentions": [
          {
            "text": "Office Practicum holds an aggregate rating of 4.1 out of 5 across 350 reviews on Capterra (captured 2026-06-01).",
            "source": "reviews",
            "origin": "Capterra",
            "sentiment": "positive"
          },
          {
            "text": "Insight Health and Office Practicum Announce Strategic Partnership to Transform Pediatric Documentation with AI Business Wire",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMi_AFBVV95cUxOdmMzTEhNRllpQnFGQkRTTW5mRHZKN2NoSjRNVVJHaTN1aklsZ2JsY1lWTHZ3UGhrSUdnY3hhQnFHY0FQekVJNDlpSlB2N1ZvNk1VX0VOcEVEelkyeXFydnhxZDFocjY2RlpLZ2lkZHVkdjRqN2VRaVloZFNseE9aaXBaajhYdnQ0QjlLazNUREE0WmFGblNUeXNfQ3pESjZQLXhqZHUtY1dzb2JMaVFTUGpHcVk2aENQVnRCQWZJYUo0a04yX2xsT2RNLXYzRFRaRUZrdWs2VUJMcEVsX2xzbTdGZXdsTGdrd0V3dGFmQ3J6Z3NSSjg1Umlwb0M?oc=5",
            "publishedAt": "2025-04-10T07:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "VaxCare and Office Practicum Announce Enhanced Integration to Streamline Vaccinations for Pediatric Practices PR Newswire",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMi-AFBVV95cUxNLTFuNEl2ZU1CeHAxcHExRDVhb1M4ck1KV2hwcmV0OEhodmtkTGJ3M0oteWVVQlNTcXVjYk9lMVhkS21vOVUxNlhmY2ZnMUVIY2kxZ0c2LVl4ODJLbGY1UEI1OEs2aTdUdFg2a3RIZHZCRTVmNHZ5SUNSSkhPX1FSZ09fWEc0N1NBREs2Zk0tODNGeDlncHZOVDE2LUxLTU81aDRvcW95bGdyTF9IYlNDVDkwa0pEbUVTQXpFR1d4S2lLMEQ0cl9jMlhxSmZBMXdLQWR3N3JFdnhZWU1BQ2NTZ0xGT2h1VENpd1l1NVEyVlJCcUtoMGRKQg?oc=5",
            "publishedAt": "2026-04-21T07:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "Office Practicum (Connexin) EHR Gets $6 Million Investment from Bluff Point Associates Healthcare IT Today",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMiyAFBVV95cUxQc1NUSk1ZVlFtVTlFYTFBQjZ5S3lrV1BkbXFFZnFDUzYweTllWWE0WERaRUJfam10b1F4NFlCalJsN2RUUGozMFoyNnlhZ3dyaENRS1QyelU1VUdGa1VIeUZJSm9ORFc3SzNwOVNNdG91blROSzJUTVhpdzV0ZllMZnlEeUE1d1dtX3MteFplRDNJaXBCRmlMRU1IU2FmbTBYQ2hyX1k3bGdDVm0zeEN3OThyMHVld0pqMmRYd3UwR3Jkc1U2RFIyTg?oc=5",
            "publishedAt": "2011-11-18T08:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "Office Practicum to Offer the Market's First \"Whole Child\" Digital Healthcare Platform PR Newswire",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMi1gFBVV95cUxObUpKQlJDWFJUQUlrQmg1NUVmNlcwY3ZKSE1zYkp6UDRNcjROc2phYVUwQkJjZjg5ZDdfNlVKVXRiQTJ2Si1uT1RFLXlYUWVMME9jQ3MwRG1xZUgxRHltR1RxakdkSVNxMFhEVWhyQ2tTc2ZadkhreDNFQXNXMkxVREIwX3NtbWFabVVJUFVlM1huYzVzTWI3dHRYT3FsdF80aGx0RElwZ0RiVkdKd0ZRcXRWbkxtNThsUG9OaWtRXzJYTjJrcHczRDBVQ1hCYllLb1oyYU9n?oc=5",
            "publishedAt": "2022-02-28T08:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "12 of the top technology vendors serving children’s hospitals HealthExec",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMixgFBVV95cUxNTE52cnk2Qjg0T1ZaRmxrM2ZJMVpWanhlMm82UzlIalpiTFQxSmFyUWVNVk5VSFpFeHFjNUF1cGZsY2Z3WXRyMkEwSFNjc0Q3QkotRjltRlhHaUdFaFRDakF1NnJwZ3JTRENfbW5UVEFfN3NDM2doQ2xjNmt0WXdFbzVfcVZwWWRuU3NqVExJTXFqc1BBUUZiSlFnY1Jqa1lxYjBvb0gyVWZ0ekdxLXJIVHJfblk0S29jTFNHWjBuS2l6TGUwOFE?oc=5",
            "publishedAt": "2026-05-12T07:00:00.000Z",
            "sentiment": "positive"
          }
        ]
      },
      "signalCount": 10
    },
    {
      "vendorId": "athenahealth",
      "name": "athenahealth",
      "website": "https://www.athenahealth.com",
      "rank": 3,
      "score": 0.7231,
      "metrics": {
        "newsVolume": 0.6152,
        "newsRecency": 0.9223,
        "reviewScore": 0.74,
        "socialSentiment": 0.675
      },
      "sentiment": {
        "sentimentScore": 0.35,
        "summary": "Athenahealth is recognized in industry awards and respected for AI/interoperability innovation, with positive mentions from KLAS and Black Book surveys. However, sentiment is tempered by widespread criticism that the platform prioritizes billing over clinical usability, and concern about private equity ownership. The 3.7/5 Capterra rating and mixed social commentary suggest solid market presence but notable user frustration with core design philosophy.",
        "notableThemes": [
          "AI and agentic AI capabilities gaining recognition",
          "Interoperability and data integration focus",
          "Billing/business-oriented rather than clinician-centric design",
          "Award recognition (KLAS, Black Book) for innovation",
          "Private equity acquisition concerns"
        ],
        "mentions": [
          {
            "text": "I reviewed the top 10 EHR systems physicians use in 2025:\n\nEpic, Cerner, SmartClinix, Allscripts, Athenahealth...\n\nNone solve the real problem.\nThey're not built for doctors.\nThey're built for billing.",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/patientnotes.bsky.social/post/3lporuif3us25",
            "publishedAt": "2025-05-21T14:12:09.957Z",
            "sentiment": "negative"
          },
          {
            "text": "Oh, great.  This is the company we get our EHR software from.  Guess it will be run into the ground soon, too...\n\nH&F, Bain Capital tap into health tech boom with $17 bln Athenahealth deal https://www.reuters.com/markets/us/bain-capital-hellman-buy-athenahealth-17-bln-2021-11-22/",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/laweez.bsky.social/post/3lb6xjgxlxd2r",
            "publishedAt": "2021-11-24T15:27:31Z",
            "sentiment": "negative"
          },
          {
            "text": "Hospitals in the US are almost all private already, so their scheduling & billing can’t be privatized, though they can be outsourced (I work for athenahealth, which does scheduling, billing, claims, & EHR software, so I’m quite familiar).\n\nWe tend to get high marks from healthcar",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/thejeffbyrnes.com/post/3m6snghkngc23",
            "publishedAt": "2025-11-30T00:21:42.597Z",
            "sentiment": "positive"
          },
          {
            "text": "Best in KLAS 2026 sees positive disruption, 'tangible' tech improvements Healthcare IT News",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMipwFBVV95cUxPQkdlbGlBdVU4X2lPd19wLVRXVFplNGZacl9oMFdmbnZRQXpwSFdlX0dvcUdQZHJVYWtPcVpINExfZU04dzN0LUZxQjBTTW1QeVBsblR1aEFlZlUzdVhXLVp2cldxSzVBNl92a1pvbWlGczFyWkc1V19KT3NIc28zTEh3YXNBZWZNenZxcFhMdkFMU1VOWjUzRkxOU1p0ajRPSEthQm5Ycw?oc=5",
            "publishedAt": "2026-02-05T08:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "EHR vendor notebook: Elsevier, athenahealth and PointClickCare ramp up agentic AI Healthcare IT News",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMitAFBVV95cUxPN3FDRjd6LXZRVGc0Z3BvcXRJV19PaC1sUkpaUU9QdEdFcW9QakkzZ0xzSVUwWUp5eWI4cUJnbGtMbHZQb2I2UHotTkM2X1cwSEJnQjBpWU5XWVpaOTlPWUU1bUZ2WmMzbF85eVNOd3A5NHRkODFLNDJKQjBSZVBULXlhYnVRVHlmWWJFbDlnVFFoY0ZYcXpQU3JpZ0pwWU1nTHpRMmswUk1HUmdZQUU3YXhMOEs?oc=5",
            "publishedAt": "2026-06-09T07:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "athenahealth holds an aggregate rating of 3.7 out of 5 across 1500 reviews on Capterra (captured 2026-06-01).",
            "source": "reviews",
            "origin": "Capterra",
            "sentiment": "neutral"
          }
        ]
      },
      "signalCount": 20
    },
    {
      "vendorId": "eclinicalworks",
      "name": "eClinicalWorks",
      "website": "https://www.eclinicalworks.com",
      "rank": 4,
      "score": 0.6683,
      "metrics": {
        "newsVolume": 0.8252,
        "newsRecency": 0.0398,
        "reviewScore": 0.72,
        "socialSentiment": 0.84
      },
      "sentiment": {
        "sentimentScore": 0.68,
        "summary": "eClinicalWorks is perceived positively in the available material, with strong momentum around AI integration, cloud EHR implementations, and multi-provider deployments across various practice types. However, the material is heavily weighted toward vendor-friendly news releases and promotional posts; independent review data (Capterra 3.6/5) suggests more mixed real-world satisfaction. Pediatric-specific sentiment cannot be confidently assessed as most mentions are general healthcare or non-pediatric focused.",
        "notableThemes": [
          "AI-powered clinical workflows and ambient listening integration reducing documentation burden",
          "Cloud EHR adoption by mid-to-large multi-provider practices improving efficiency",
          "Natural language processing and generative AI enabling non-English-proficient clinicians",
          "Market leadership in small-to-mid-size practice segment",
          "Independent reviews show moderate satisfaction (3.6/5 on Capterra), suggesting implementation or usability gaps"
        ],
        "mentions": [
          {
            "text": "eClinicalWorks holds an aggregate rating of 3.6 out of 5 across 1100 reviews on Capterra (captured 2026-06-01).",
            "source": "reviews",
            "origin": "Capterra",
            "sentiment": "negative"
          },
          {
            "text": "Interesting tidbit from AI panel at @eClinicalWorks Summit. One physician, who wasn't confident with written English, would only enter 1 or 2 lines into EHR. Now with AI Assistant their conversation is transcribed making the record more rich with data/info. #HITsm #digitalhealth",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/colinhung.bsky.social/post/3ksjz7qbiu32q",
            "publishedAt": "2024-05-15T15:30:14.256Z",
            "sentiment": "positive"
          },
          {
            "text": "eClinicalWorks integrated Azure OpenAI and Microsoft technologies into its EHR to automate clinical workflows, reduce administrative work, and enable natural language queries for clinicians. The solution improves efficiency, user experience, and reduces burnout. #HealthcareIT #AI",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/flo7up.bsky.social/post/3lueyiomkxq2m",
            "publishedAt": "2025-07-20T07:50:34.746302Z",
            "sentiment": "positive"
          },
          {
            "text": "Family Health Center Inc. Transitions to eClinicalWorks EHR to Improve Provider Efficiency and Better Serve Its 15,000 Patients Business Wire",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMikAJBVV95cUxPR0pfTWdzT2ZCSXM4LWwzZlhVYld3OHVMU1RfM285SFd0ckdISFpuQW9KckFGeXFMWDdKRWgwZU45MGh4b1BLYk9jWUJWM0hMWlp3dGNhSFFCemhlU0JDS183X2hPYTQ1VVpCbEJaZ1N3aEY0clhTV2JXeEpsRV9JQTJpMktfSU8xTENxakFTWGNkWmxFSEhtRTU2YlpKYzBIeVpTUDNaWEw4QklfVzlFNkN0ZFFnMkQ0WmM1TmNvNEEwbF9nZmhfVm5fSzJFdE9SSU55NGdxMm4zNFVxcHhNeXB1Yk5aY185TGZKMmQ2aVdLekEwVGp1RWN2Mno3dGNzMEdjME00ZUlxdEFjbndzcQ?oc=5",
            "publishedAt": "2022-12-21T08:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "50-Provider Nevada Practice Implements eClinicalWorks Cloud EHR and healow Patient Engagement Solutions Business Wire",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMi8gFBVV95cUxNV0RqNFVOYXRzTGVQX1pGbFBFbzdyTmtRR3NjdTRfNHlTeVVDS0pIaEpmWFg3aUlZQ3RlNEZvVERWOHotcGRsd3FDQjA1eENuOUFKSEUtYldXYS0tZFhVamtNdGdlaU5JMzFFSFdmUjhkaWJrZEVHdjhFQmtUNnhMMHhKY3dBVlp1VGkxLXJ2bVlUNVAwbEhRYWhpY0xWN1NXV1lPRmhlU05TckhBM1lZeWVpc3RKbVQ0NFpBdWNyV2dfN3pxNTVSc0VwaVdycTVIdDdUenhOOXY4LW9BNlB3NFcwNmJCaHFoXzl6TmRKbktRQQ?oc=5",
            "publishedAt": "2023-06-15T07:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "I stand corrected, chat bot agrees, it&#x27;s most like Ohio or Illinois in population and GDP.<p>&gt; Ohio has long been a national leader in EHR adoption, with nearly 5,000 primary care physicians signed up through the Ohio Health Information Partnership—more than any other sta",
            "source": "social",
            "origin": "hackernews",
            "url": "https://news.ycombinator.com/item?id=44788529",
            "publishedAt": "2025-08-04T17:00:54Z",
            "sentiment": "neutral"
          }
        ]
      },
      "signalCount": 21
    },
    {
      "vendorId": "greenway",
      "name": "Greenway Health",
      "website": "https://www.greenwayhealth.com",
      "rank": 5,
      "score": 0.456,
      "metrics": {
        "newsVolume": 0,
        "newsRecency": 0.2202,
        "reviewScore": 0.72,
        "socialSentiment": 0.675
      },
      "sentiment": {
        "sentimentScore": 0.35,
        "summary": "Greenway Health receives mixed but moderately positive sentiment. The vendor appears in recent KLAS award recognition and is actively developing AI-enhanced products (Novare), with leadership visibility in industry discussions. However, the Capterra aggregate rating of 3.6/5 across 600 reviews indicates meaningful user satisfaction gaps and unresolved concerns among practitioners.",
        "notableThemes": [
          "AI/innovation initiatives (Novare EHR)",
          "KLAS recognition and industry awards",
          "Mixed user satisfaction despite vendor activity",
          "Moderate rating suggests ongoing operational or support issues",
          "Leadership presence in regulatory/industry discussions"
        ],
        "mentions": [
          {
            "text": "Greenway Health holds an aggregate rating of 3.6 out of 5 across 600 reviews on Capterra (captured 2026-06-01).",
            "source": "reviews",
            "origin": "Capterra",
            "sentiment": "negative"
          },
          {
            "text": "Best in KLAS 2026 sees positive disruption, 'tangible' tech improvements Healthcare IT News",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMipwFBVV95cUxPQkdlbGlBdVU4X2lPd19wLVRXVFplNGZacl9oMFdmbnZRQXpwSFdlX0dvcUdQZHJVYWtPcVpINExfZU04dzN0LUZxQjBTTW1QeVBsblR1aEFlZlUzdVhXLVp2cldxSzVBNl92a1pvbWlGczFyWkc1V19KT3NIc28zTEh3YXNBZWZNenZxcFhMdkFMU1VOWjUzRkxOU1p0ajRPSEthQm5Ycw?oc=5",
            "publishedAt": "2026-02-05T08:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "Greenway Health Unveils Novare: A Revolutionary AI-Powered EHR for Better Patient Care #USA #Tampa #Greenway_Health #Novare #AI_EHR",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/newsen.bsky.social/post/3mivwexb73u2a",
            "publishedAt": "2026-04-07T13:51:49Z",
            "sentiment": "positive"
          },
          {
            "text": "2026 Best in KLAS Awards: The Full List of Software & Services Winners HIT Consultant",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMilgFBVV95cUxQWHdfZzg2eXNYd04ySDByVVZ2SGkyQ1FtYTVETGtpX25BTGhNM0JjNUxUamZyWmVLRWZqSGMzVGpXZXpEbEloT1hjenlDN19sclhZMkhLcGc2WXZXb3lEYkNXYlhtNERWSTJIalUyQTUwS3ZfZFNTOFBCb1dyVVRsN3pGZjFQVEUteDdsd0VBemQzVzVFakE?oc=5",
            "publishedAt": "2026-02-04T08:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "Best in KLAS 2024 shows vendors being more proactive for their clients Healthcare IT News",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMiowFBVV95cUxNUU4tM2xzZFJZWVFIR1R5SmFJR1cyWTV6Q09JVXA0cFEtWGdQYjVqbDA3Z05rNFpwcGpGeEUwaUljRFVvd3hnMzVPSVhvNmEtYWtGajZpODF4NjgtUk43T2txS1lubklFRFVCWnRlcmhTbEtqa2h5anM4dnhVaFhGendEVWdwSkxNWlBEajZSbmlrWGNvZUlLSGtiajNqMnVkUTY0?oc=5",
            "publishedAt": "2024-02-08T08:00:00.000Z",
            "sentiment": "positive"
          }
        ]
      },
      "signalCount": 7
    },
    {
      "vendorId": "practice-fusion",
      "name": "Practice Fusion",
      "website": "https://www.practicefusion.com",
      "rank": 6,
      "score": 0.447,
      "metrics": {
        "newsVolume": 0,
        "newsRecency": 0,
        "reviewScore": 0.78,
        "socialSentiment": 0.675
      },
      "sentiment": {
        "sentimentScore": 0.35,
        "summary": "Practice Fusion maintains a solid reputation as a primary care EHR leader, having earned the #1 vendor ranking for five consecutive years and holding a 3.9/5 rating on Capterra. However, the material reveals significant reliability concerns, including at least one documented major outage affecting document viewing. The overall perception is cautiously positive but tempered by infrastructure stability issues.",
        "notableThemes": [
          "Market leadership and recognition in primary care",
          "Affordability and accessibility for small practices",
          "System reliability and uptime challenges",
          "Cloud-based and secure infrastructure",
          "Consolidation pressures in the EHR market"
        ],
        "mentions": [
          {
            "text": "Practice Fusion EHR Caught In Internet Brown-Out InformationWeek",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMilgFBVV95cUxNZEdtRy1QTVBwX29MdUxpZnM0ZjZYUGEybjNFdlFUUGM5OWdNQ09ENFoteGwxeTc0Yk10Z2tXeVUycU0zZlN6VWZUUVp0RjV5QmtmUUU4RlJvUnRDTlFQWlp0OFFzN2tzRFJlN01sZHlxS1V0Y2s2cWFWNEp6RW1ybVI4ckpKNzJaTlR6RTFSM20zeUtHU1E?oc=5",
            "publishedAt": "2023-09-22T01:09:05.000Z",
            "sentiment": "negative"
          },
          {
            "text": "🔴 Practice Fusion is reporting a Major Outage since 13:34 UTC\n\n\"EHR is online but some users may experience issues with viewing documents\"\n\nAffects: Documents\n\nLive timeline → https://pingoru.io/providers/practice-fusion/incidents/3862752\n\n#PracticeFusion #PracticeFusionDown",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/pingoru.bsky.social/post/3mnzeahpsh42d",
            "publishedAt": "2026-06-11T13:43:49Z",
            "sentiment": "negative"
          },
          {
            "text": "Report: Practice Fusion Named the No. 1 Electronic Health Records (EHR) Vendor in Primary Care Practices for Fifth Year Running PR Newswire",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMiigJBVV95cUxNZ25hQzhpY0VNU2R4am5iU1B5Y0ZQRUdjZXNJQTJSdVZFRFJWU2hDMmpfUjFrRklqZnZWQkdmdUc5RHJlQk5IY2tsdV9aSmJ2WEo2YUVkUi1GSElTbnRLUEhJZU5vM0hkenN5b3dKWXNCdHZONlJiVVJ1MXU2WWxJdkY2UG9XRGJ2dU8zd1RLUFNRb2ZjRHVfdmxWb21JbmZHdEtzcGdaLVc3ZFJMeUp4ZnhmLXhwTGZoaTczOXJxdGMzODV2X2JWa3NfeWdRM014NkpRU1VuQXFHXzRTTkJabGtuS21LbUdBbTZ2cGxud0RlNkctM3NtcVE0Y2pvMDVPSk1LNTExMVZKZw?oc=5",
            "publishedAt": "2014-04-07T07:00:00.000Z",
            "sentiment": "positive"
          },
          {
            "text": "Practice Fusion holds an aggregate rating of 3.9 out of 5 across 1400 reviews on Capterra (captured 2026-06-01).",
            "source": "reviews",
            "origin": "Capterra",
            "sentiment": "positive"
          },
          {
            "text": "Shift to value-based care brings new desires for EHR capabilities Medical Economics",
            "source": "news",
            "origin": "Google News",
            "url": "https://news.google.com/rss/articles/CBMipgFBVV95cUxQR0J6TlZKNDZsUVdtVE4yZ1FGb3Y2VTRaZzV5OEhIVDlpaDVDYmZfOW9wbVV2U1VSZk5VT1dxR1MtWnE5dTg0MVdINFdqOG1lVmdvcFdUVGQzNnI1VUttc1FLTExOSVRXNDRfNVBiVjZRVVNnakpodDdiSHc3WDVjRjBRWGotTDk5VG93Q3ZMamJXMnZjbjU4X19ISmtDdFFjRW9BcmVB?oc=5",
            "publishedAt": "2024-02-06T08:00:00.000Z",
            "sentiment": "neutral"
          },
          {
            "text": "#ZyDoc Announces VAR Agreement with Hippocratic Solutions for Turnkey Services w/ Practice Fusion #EHR http://bit.ly/14kvZAj via @PRWeb",
            "source": "social",
            "origin": "bluesky",
            "url": "https://bsky.app/profile/liastot.bsky.social/post/3lcfjsvfmr42q",
            "publishedAt": "2013-09-05T12:09:58Z",
            "sentiment": "neutral"
          }
        ]
      },
      "signalCount": 14
    }
  ]
}