(1) Don't confuse medical errors with claims errors. Your claims-amplifying customers don't really care about medical errors; they're mainly just optimizing their extra", "source": "social", "origin": "hackernews", "url": "https://news.ycombinator.com/item?id=44064956", "publishedAt": "2025-05-22T18:12:50Z", "sentiment": "negative" }, { "text": "I spent two decades in that world and while I can honestly say every EHR system sucks horribly, and admitting that I am biased, Epic is the worst actually LOL", "source": "social", "origin": "bluesky", "url": "https://bsky.app/profile/porcupunk.eurosky.social/post/3mwtqtjchi224", "publishedAt": "2026-10-01T21:00:00.665Z", "sentiment": "negative" }, { "text": "SFDPH in general has been moving in a more corporate/consulting-BS direction in last several years, guessing that will accelerate with this individual. Their transition to Epic EHR across the system has heralded a new era of squeaky-clean product/project managers who sl", "source": "social", "origin": "hackernews", "url": "https://news.ycombinator.com/item?id=43062985", "publishedAt": "2025-02-15T22:22:14Z", "sentiment": "negative" }, { "text": "This is where user-friendliness is a requirement, not a luxury.
Anyone who has ever looked at an EHR/EPIC screen, can tell you that the 1990s Web called, and wants its tables and frames back.
In fact, one doctor I went to, still ran Windows 95 (in 2009), because t", "source": "social", "origin": "hackernews", "url": "https://news.ycombinator.com/item?id=44778259", "publishedAt": "2025-08-03T17:44:10Z", "sentiment": "negative" }, { "text": "But clinicians struggle to use them: fewer than 20% of physicians said outside data arrive automatically, easy to find, and easy to reconcile - though Epic is the only EHR vendor associated with better interop experience for at least 1 data element v Athena jamanetwork.com/journa", "source": "social", "origin": "bluesky", "url": "https://bsky.app/profile/ajh.bsky.social/post/3mwjaldmikc2i", "publishedAt": "2026-09-27T16:42:29.011Z", "sentiment": "positive" }, { "text": "AEYE Health broadens Epic EMR integration for AI eye screening Glance by Eyes On Eyecare", "source": "news", "origin": "Google News", "url": "https://news.google.com/rss/articles/CBMitgFBVV95cUxOSjNadEZ2OHJVZktpV1NYNERZSTdMRm5PcXZhRFd0UWZ6U0NDX3VtN1hvRGhkaTdiYU95N0ZKem10MkJlYmpEMTlmSWRaSUQ2eDNwWVdCZHYwcEhqUUduT3RHVFVDUW9XOFBNaFMwbmlTWFhubHhHQ1dVaE5jMkR3b1Y0RldsTzdvLWRSU3VVRHVPYl9MRHBTV3JOeDJIYW83MVl4UWV4eGdkMXlwNDNobFdxeVM1Zw?oc=5", "publishedAt": "2026-02-06T08:00:00.000Z", "sentiment": "positive" } ], "strengths": [ { "text": "AEYE Health broadened its Epic integration for AI eye screening, useful for eyecare workflows.", "origin": "Google News", "url": "https://news.google.com/rss/articles/CBMitgFBVV95cUxOSjNadEZ2OHJVZktpV1NYNERZSTdMRm5PcXZhRFd0UWZ6U0NDX3VtN1hvRGhkaTdiYU95N0ZKem10MkJlYmpEMTlmSWRaSUQ2eDNwWVdCZHYwcEhqUUduT3RHVFVDUW9XOFBNaFMwbmlTWFhubHhHQ1dVaE5jMkR3b1Y0RldsTzdvLWRSU3VVRHVPYl9MRHBTV3JOeDJIYW83MVl4UWV4eGdkMXlwNDNobFdxeVM1Zw?oc=5" }, { "text": "A JAMA analysis tied Epic to better interoperability for at least one data element versus rivals.", "origin": "bluesky", "url": "https://bsky.app/profile/ajh.bsky.social/post/3mwjaldmikc2i" } ], "drawbacks": [ { "text": "Clinicians describe random, complicated form interfaces forcing multi-step workflows for trivial tasks.", "origin": "hackernews", "url": "https://news.ycombinator.com/item?id=44064956" }, { "text": "One longtime healthcare IT reviewer called Epic the worst EHR system.", "origin": "bluesky", "url": "https://bsky.app/profile/porcupunk.eurosky.social/post/3mwtqtjchi224" }, { "text": "Agencies report being pressured to drop their own EHR to join Epic.", "origin": "hackernews", "url": "https://news.ycombinator.com/item?id=43062985" } ], "bestFit": "Large hospital-affiliated systems needing cross-vendor interoperability, not small standalone optometry practices" }, "review": { "rating": 4.4, "count": 456, "source": "Capterra", "url": "https://www.capterra.com/p/122278/EpicCare-EMR/reviews/", "capturedAt": "2026-10-04", "scope": "all of Epic" }, "signalCount": 25 }, { "vendorId": "crystalpm", "name": "Crystal PM", "website": "https://www.crystalpm.com", "rank": 8, "score": 0.5018, "metrics": { "newsVolume": 0, "newsRecency": 0, "reviewScore": 0.8794, "socialSentiment": 0.75 }, "sentiment": { "sentimentScore": 0.5, "summary": "Crystal PM carries a 4.4 out of 5 rating from 35 reviewers on Capterra as of October 2026. Beyond that score, little specific feedback is available.", "notableThemes": [ "Positive Capterra rating" ], "mentions": [ { "text": "Crystal PM holds an aggregate rating of 4.4 out of 5 from 35 reviews on Capterra (checked 2026-10-04).", "source": "reviews", "origin": "Capterra", "url": "https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/", "sentiment": "positive" } ], "strengths": [ { "text": "Reviewers rate Crystal PM 4.4 out of 5 across 35 Capterra reviews.", "origin": "Capterra", "url": "https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/" } ], "drawbacks": [] }, "review": { "rating": 4.4, "count": 35, "source": "Capterra", "url": "https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/", "capturedAt": "2026-10-04" }, "signalCount": 1 } ] }